March Update - Shipping Part III
6 days ago
– Fri, Mar 07, 2025 at 09:49:44 AM
Shipping Update
Welcome to March! Fulfillment is in full swing in North America. Yay! Labels have been printed and will start being picked up by couriers today!
US and North American Backers
Yesterday we had a call with our North American fulfillment partners to find out why there was a delay in your packages going out. As we shared in the last update, we'd hoped they'd start going out about 2 weeks ago. It turns out there was an error in the item lists for every backer who backed for 1 of Each, 2 of Each, and 3 of Each. This resulted in around 450 of our packages having to be repackaged. The reasoning came down to the binders.
Those tiers came with binders prepackaged from the manufacturer. And unfortunately, all of those backers were initially given double the amount of binders, as the warehouse workers didn't know the binders were already in the 1, 2, and 3 of Each boxes. This was communicated (abundantly) but with as many people and systems involved, there's still grace for this mistake. Fortunately, when the warehouse ran out of binders, they realized something was wrong. We worked with them to redo the SKU list for every affected backer and those orders were repackaged.
Fast forward to today. All those labels have been printed and will start hitting trucks today! When those labels are scanned by the courier, most of you will get a shipping notification email with tracking number from Easy Ship. Please don't flood our messages asking for your tracking number right away. Give the system some time. At least a week. Even if your package goes out today, you may not get your notification until Monday.
22 backers. So, actually, 22 packages were given to couriers before the warehouse caught the packing error. If you're one of those and have double the number of binders, congrats!
Even though there was a delay, I am relieved knowing that there was a simple fix, and you should be receiving your tokens promptly.
European Backers
We continue to be in communication with VAT officials, and from what we know, all of our documents are delivered and in order. Currently, there is nothing that we can do besides wait for an update. The tone from our communications with VAT officials makes it seem like this holding period may take longer. I wish we could provide more details on how long is longer, but VAT officials have not communicated that with us. We know hearing this is frustrating because we are just as frustrated. We have not had VAT hold any of our shipping containers in the past, so this is new territory for us. We truly are doing everything in our power to get our container to our fulfillment warehouse in the EU so you can receive your tokens. As always, we will continue updating you as we find out more. Thank you all for your continued patience; I couldn't ask for a better community. ❤️
Asian Backers
As some of you have already shared in the comments, you've received your packages! Fulfillment to the Asian region is underway and going smoothly! We expect this area of fulfillment to be complete in the next few weeks if not sooner. Our fulfillment partner in this region doesn't provide tracking numbers, but will provide a report once everything is wrapped up. At that time we'll be able to address any potential issues. I believe, by next month's update, all of your orders will have been delivered.
If you think that any of your tokens are damaged or missing, please email [email protected]. We will add you to a customer service form so that we can address your issue once fulfillment worldwide has finished.
Protective Plastic Layer
Just a reminder, all of your tokens have a protective layer of plastic. This layer may appear foggy or even scratched. Don't worry, peel it off and you'll have beautiful, crystal-clear acrylic. It's really amazing how well this thin layer of plastic protects the print.
Thank you,
Devin, Community Manager
and Darry T. Jones
Urgent Shipping Update - Check Your Address in Backerkit
about 1 month ago
– Fri, Feb 07, 2025 at 12:05:10 PM
Hey adventurers, Darryl here, a short, but important update today.
Final call to change your mailing address in Backerkit.
After sharing that shipping for North American backers would start as soon as next week (the week of the 10th) I received several panicked emails from some of you about changing your mailing address. Additionally, the warehouse has informed me that it will take a few more days to sort the massive amount of tokens and binders! Shipping labels will be printed until the 14th. This works out good for those address changes.
I've unlocked addresses on Backerkit. Please double-check your shipping address. We will relock them at the end of the day on February 13th. Even if you've emailed me directly, please take this opportunity to make sure everything is right. This is the last chance you'll have to make this change. Changes requested after the 13th will result in additional shipping charges.
To ensure everyone has a chance to check their address accuracy, you will also get a notification from Backerkit.
Sincerely,
Darryl T. Jones
Goods at North American Warehouse - Shipping Update Part II
about 1 month ago
– Mon, Feb 03, 2025 at 02:28:03 PM
Shipping Update
Good news all around!
US and North American Backers: Tokens arrived at the warehouse in the US last week, last Thursday actually! That means shipping to individual backers should start any day, if not already! As you start receiving them, drop a comment. We can't wait to hear what you think. 😊
European Backers: We've been in constant communication with VAT officials, and from our last interaction with them, we should get clearance any day for goods to be imported! We had to fill out some additional documents, which had to be physically mailed (not electronic). We didn't have nearly this many hoops for Seeds of Decay, but we will comply. Hopefully, we'll hear word soon that the containers can make their way to the warehouse so shipping to individual backers can begin. We're so close! Thanks for your patience as we deal with VAT policies.
Asian Backers: Shipping to individual backers has already started! YAY! In fact, it's possible that some backers in this part of the world have already received their packages. But if you haven't, don't worry. Some packages may take a few more weeks. There is a lot of area to cover and several smaller hubs involved.
A Time Traveler's Guide to Dinosaur Hunting - Stretch Goals Unlocked!
Look at all the NEW unlocked stretch goals from A Time Traveler's Guide to Dinosaur Hunting!
- Deluxe slipcover and Deluxify book cover ✅
- 3rd Bestiary Deck ✅
-
Dinosaur Hunting Soundtrack ✅
- PDF of the Character Sheets ✅
- Expanded Dinosaur Lineages ✅
-
13th Adventure: Once Upon A time in the Weird West ✅
- NPC's - 4 sets of Dinosaur stat blocks ✅
-
50 more fantasy dinosaurs and creatures ✅
- 3 Months Free of Opus + dScryb ✅
-
3D Printable STL files of Dinosaurs and Boss Monsters ✅
- 14th Adventure: The Dome ✅
- Spoiler Free Player's PDF ✅
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The campaign has been amazing so far, and the community is out of this world! We have over 2k backers and over 300k raised! If you're excited by dinosaurs, then go and check it out! We would love to have you be a part of both the RPG Essentials and Dinosaur Hunting communities.
Link to A Time Traveler's Guide to Dinosaur Hunting!
Oh yeah... Also, Pointy Hat just gushed about A Time Traveler's Guide to Dinosaur Hunting over on his Youtube Channel! I am just going to slide this last comment in. 😂 👀
Thank you,
Devin, Community Manager
and Darry T. Jones
Shipping Progress + A Time Traveler's Guide to Dinosaur Hunting is LIVE NOW!
about 2 months ago
– Tue, Jan 14, 2025 at 11:41:05 AM
Shipping Update
Let's breakdown the shipping progress of the tokens! Overall, there are some delays but nothing out of the norm when it comes to freight shipping.
US and North American Backers: Tokens are set to hit North American ports on January 31st. This is only slightly lagging behind our original estimates. After they arrive at the ports, they should start shipping within the next week to you. One more thing of note is the fires in Los Angeles, California. L.A. is where our boat is set to dock, so the fires could very well cause further delays. More importantly, we want to say that our thoughts and prayers are going out to all of our backers in L.A. We hope that you all are able to stay safe during this terrible tragedy.
European Backers: Right now the shipping progress is taking longer than expected. The tokens are on hold with VAT procedures. For some reason, VAT hasn't approved the import of the tokens, and we're on standby until further notice. We are diligently emailing them (almost daily!), but not much can be done until they approve the tokens. We will keep you posted as we are updated. Nothing to worry about, but I just want to make you aware that shipping will be delayed.
Asian Backers: Exciting news! Shipping starts this week for backers in Asia! To make sure that everything goes off without a hitch, check your credit card information on Backerkit. Shipping charges will be to your Backerkit account soon, so we need you to make sure that your information is correct. We want everyone to receive their package without delay.
A Time Traveler's Guide to Dinosaur Hunting is LIVE on Kickstarter NOW!!!
First, THANK YOU! This RPG Essentials Token project has helped us find manufacturers and shipping partners that we can trust and use in the future. While growing pains stink, they're necessary in order to have successful projects in the future. I am highlighting this because not only are we selling the RPG dinosaurs supplements during A Time Traveler's Guide to Dinosaur Hunting Campaign, but we are also going to be selling over 200 NEW acrylic dinosaur tokens (possibly more 👀). This is going to be the first time that we are making new acrylic tokens since the RPG Essential Token campaign launched. What we've learned since doing this campaign is that we love the tokens and want to make more in the future. We hope that this news excites you all and that you will head over to our new project to check it out!
Link to A Time Traveler's Guide to Dinosaur Hunting: https://www.kickstarter.com/projects/splatteredink/a-time-travelers-guide-to-dinosaur-hunting?ref=5xhcsg
Along with the Dino Tokens, Here is a summary of books!
Face colossal dinosaurs, mutated monsters, and alien horrors in the largest dinosaur bestiary & adventure collection ever released for 5e! 2 massive books with over 600 pages of epic dinosaur-hunting content!
What You Get
- Over 300 Dinosaurs & Prehistoric Monsters
- Mutant Dinosaurs
- Alien Dinosaurs
- Cyborg Dinosaurs
- & Eldritch Horrors
- 12 Adventures, each in a unique setting - drop into any campaign!
- 6 Playable dinosaur lineages
- 3 New classes; the Cyborg, Shard Mystic, & Beastkin
- 30+ cybernetic enhancements
- Dinosaur Mounts
- Guns, high-tech, & low-tech weapons
- Primitive & futuristic magic
- Items & crafting ingredients
All Beautiful hand-drawn art drawn by Darryl or our team of artist.NO AI! A Time Traveler's Guide to Dinosaur Hunting features a huge bestiary of colossal dinosaurs, mutated monsters, and alien horrors. It includes 12 adventures that can be dropped into any 5e game or linked together for an epic, multiversal campaign!
Thank You All,
Devin Donohue, Community Support
and, Darryl T. Jones
EU Shipping Charged + North American Shipping Corrected
3 months ago
– Fri, Dec 13, 2024 at 12:29:25 PM
This post is for backers only. Please visit Kickstarter.com and log in to read.
